Refund Policy
Ticket Refund Policy – Pioneer Day
Last updated: March 2026
All ticket sales for Pioneer Day events are final. Tickets are non-refundable except in the event that the concert or ticketed event is officially cancelled.
If an event is cancelled and not rescheduled, ticket holders may be eligible for a refund through the original ticket provider. Refund requests must be submitted according to the policies of the ticketing platform used for the purchase.
Lineup changes, scheduling changes, weather conditions, or other unforeseen circumstances do not qualify for refunds.
If an event is postponed or rescheduled, tickets will remain valid for the new date.
For questions regarding tickets or refunds, please contact:pioneer.day2026@gmail.com
Pioneer Day Daysland, Alberta, Canada
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.